Self-exclusion

Purpose and scope

This Self-Exclusion Policy establishes a formal mechanism by which a registered player may restrict access to Vavada gambling services for a defined period or indefinitely. It applies to all products and services offered on the platform and to all accounts linked to the user on the site.

Eligibility and applicability

Any registered player may request self-exclusion. The request is binding and prevents subsequent access to Vavada services for the chosen period unless expressly lifted in accordance with this policy.

Initiating self-exclusion

To begin, log in to your Vavada account and navigate to the Self-Exclusion page. Select the duration of exclusion and confirm. If you cannot access your account, contact Vavada Support to initiate self-exclusion on your behalf. Exclusion takes effect immediately upon confirmation.

Durations and reactivation

UK residents: self-exclusion is effective for a minimum of six months. After this period, reactivation requires direct action by the user through Vavada Support. Non UK residents: the period is user defined, after which the account is automatically reactivated unless you extend the exclusion by submitting a new request.

Consequences during exclusion

• You will be unable to log in to your existing account or open a new account during the exclusion period.
• You will forfeit any entry into promotions, draws or noncash prizes that were awarded prior to self-exclusion but have not yet been redeemed.
• You will not be eligible to participate in games or place wagers on the platform during the exclusion period.

Cooling-off option

UK residents may request a separate cooling-off period to take a temporary break from gambling. Allowed durations are 24 hours, 1 week, 3 weeks, or 6 weeks. During the cooling-off period, access remains restricted and the account is automatically reactivated at its end. Requests must be submitted via the Self-Exclusion page or by contacting Support while logged in.

Account closure and risk management

Vavada may, where it reasonably believes that continued gambling could cause financial or personal difficulties for the user, close the user’s account. The user must not create a new account. Any attempt to circumvent this measure is undertaken at the user’s own risk and Vavada shall not be liable for losses or other damages arising therefrom.

Support and assistance

For assistance with self-exclusion, reactivation, or extensions, contact Vavada Support. The team will confirm the status of your exclusion, discuss suitable options, and provide resources for responsible gambling.

Policy updates

Vavada may update this policy from time to time. If updates occur, affected users may discontinue using the site before the new terms take effect, which shall be no less than two weeks after notice.